We are pleased to inform you that the error impacting access to the Employees Tab has been resolved.
Posted Jan 15, 2021 - 13:07 AEDT
Update
We are continuing to investigate this issue.
Posted Jan 15, 2021 - 13:06 AEDT
Update
We are continuing to investigate this issue.
Posted Jan 15, 2021 - 12:49 AEDT
Investigating
Some customers are currently unable to access the Employees Tab and are receiving this error message: "Uh oh, there’s a connection problem. Sorry, but the app didn’t connect. Please try again later, or contact customer support for help."
We are working on a solution and hope to have this resolved shortly
Posted Jan 15, 2021 - 12:48 AEDT
This incident affected: QuickBooks Online (QuickBooks Online Accountant, QuickBooks Online).